Help
Frequently asked questions
Where do you ship?
We ship across Canada and the USA. Delivery times depend on your destination; our shipping policy has the details.
Are your products authentic?
Yes. Every product we sell is genuine and comes to you as the brand intended.
How do I track my order?
Once your order ships you'll receive an email with tracking. If you have an account, you can also see your orders under My account → Orders.
Can I return a product?
Please see our return policy for what can be returned and how to start a return.
Which payment methods do you accept?
Major credit and debit cards. Apple Pay and Google Pay appear at checkout on supported devices.
Do I need an account to order?
No. You can check out as a guest, or create an account to keep track of your orders and addresses.
How can I reach you?
Use our contact page and our team will get back to you.